The OA-LAN Management Help Desk provides personal computer, network and other types of server and hardware support for the consolidated agencies.
You can request support by calling 717.783.1087.
Submit a Help Desk Request Online
Online forms are available for some requests:
General Request Forms
Agency-Specific Request Forms
Office of the Budget:
All requests are assigned a priority level, which determines the response time to your call. Response times for calls received within normal business hours (7:30 a.m. to 5:00 p.m.) will be responded to in this manner:
- Urgent – 15 minutes
- High – 1 hour
- Medium – 8 hours
- Low – 16 hours
After-hours response times may vary, but your call will be responded to promptly.