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Mobile Devices

Mobile (wireless) devices, such as smart phones and tablets, are commonly used to remotely connect to email, calendars and other work items.

Included on this page are end user instructions for using the Microsoft Outlook App along with other features and functions. Questions regarding mobile devices should be directed to your agency’s IT Help Desk.

Outlook App Installation

Follow the instructions below to download and configure the Outlook app on the type of device you wish to use.

Commonwealth-Owned Devices

Personal Devices

Please note, your personal device must be enrolled in AirWatch before downloading the Outlook app. For assistance, please contact your agency IT help desk.

Additional Instructions

Management Directives and IT Policies

The following are IT policies and management directives that apply to wireless technology and its use for conducting commonwealth business.