Skip Navigation LinksAdministration > Programs > Information Technology > Telecommunications > Conferencing Services > Web Conferencing

Web Conferencing

Web conferencing is used to conduct live meetings or presentations via the Internet. Real-time desktop sharing is combined with phone conferencing to allow you to deliver presentations, show documents and demonstrate applications.  All you need is an Internet connection and an audio connection through your computer or phone.  

OpenScape Pennconnect 

OpenScape is the commonwealth’s primary audio and desktop sharing (collaboration) tool. It is free to use if you are on the PennConnect telephone platform.
OpenScape audio bridges and collaboration sessions can support up to 300 participants. Collaboration sessions can be recorded, however, audio conferences cannot be recorded.

For training videos and step-by-step instructions, please visit the Penn Connect portal. Materials are located under Web Collaboration and Audio Conference at the bottom of the page.

To find out if you have access to the OpenScape audio and collaboration tools, please contact your agency's telecommunications department.


WebEx is an audio and collaboration tool for users who require the ability to record both audio and collaboration sessions. Pricing for WebEx is as follows:

  • WebEx License-Monthly: $92.00
Regular WebEx sessions can support up to 1,000 participants.

For training information, please visit Select Support Center at the top of the page and then Support on the left hand side.
To order a WebEx license or if you have additional questions, please contact your agency's telecommunications department.

Skype for Business

Skype for Business is strictly a collaboration tool for users who have Office 365. Users have access to video conferencing, collaboration (desktop sharing) and instant messaging (if all participants are Office 365 users). Audio conferencing is not an option with Skype.

There is no ability to record any collaboration session.

For information on Skype for Business, please contact your agency's telecommunications department.