Chief Information Officer
Amaya Capellán was named the Commonwealth’s Chief Information Officer in July 2023. In this role, she has overall responsibility for the management and operation of IT services for all executive agencies under the Governor’s jurisdiction.
Amaya has nearly 20 years of professional experience in technology consulting, startups, and customer experience. She previously worked for Comcast, where she was instrumental as a leader of digital transformation for its customers. As Vice President of Product Management in the Technology, Product, and Experience (TPX) unit, Amaya led app strategy, identity management, and servicing and account experience for the Xfinity app, which is available to 30 million customers. In this role, she oversaw the launch of the app, which combines six apps into one unified platform, a transformation which grew active users from 1 million to 8 million per month. In other roles, Amaya helped launch Xfinity Mobile, a wireless service, and then led the strategy, pilot, and initial launch of Comcast Business Mobile, tailoring the service and offering for small, mid-size, and enterprise customers.
Amaya has also held product leadership and strategy positions at PeopleLinx (a venture-backed business-to-business sales startup), Booz & Company's Technology and Communications practice, FCB Global (an ad agency), and an eLearning startup in Madrid, Spain. In these roles, she helped to lead the companies through key moments of transition by working collaboratively to define products, strategies, and processes that leveraged technology to drive outcomes.
Amaya holds a Bachelor of Economics from Princeton University, an MBA from Wharton and a Master’s in International Studies from the University of Pennsylvania. She resides in South Philly with her wife, Alison and their 8-year-old son, Santiago.
Executive Deputy Chief Information Officer
Jason Hebbe was named Executive Deputy Chief Information Officer in August 2023. He previously served as Chief Technology Officer since 2021.
As EDCIO, Jason serves as a senior advisor and leader with an emphasis on operations and management, customer service and digital experience, aligning business strategies to IT investments, managing and protecting technology assets and leading key projects impacting policy priorities. He has over three decades of information technology expertise across multiple industries, including banking, insurance, manufacturing, logistics and state government. During his career, Jason has held multiple IT leadership positions with focused efforts on information technology modernization and architecture to align business needs with technology capabilities. He has a passion for process improvement and making sure solutions meet business needs and bring value and efficiency to the customers and organizations served.
Jason has completed studies in leadership, finance, project management and has held multiple technology certifications from Microsoft, Cisco, EMC and the Linux Professional Institute. He is also a graduate of the Government Technology Institute’s Certified Government Chief Information Officer (CGCIOTM) Program and is ITIL Foundations Certified.
Outside of work, he is actively involved in his church and volunteering to serve others. He has a wife, 2 children and 2 step children, but is an empty nester who enjoys spending time in the great outdoors with his wife.
CODE PA Executive Director
Bry Pardoe was appointed Executive Director of the Commonwealth Office of Digital Experience (CODE PA) in May 2023.
Under Bry’s leadership, CODE PA will work closely with the Office of Administration and the Governor’s Office infuse new energy and resources into ongoing customer service transformation efforts and lead high-priority projects to improve digital experiences for Pennsylvanians.
Bry served as the Director of Web and Digital Experience at Main Line Health since 2021, where she focused on efforts to improve website accessibility and make it easier to find and schedule an appointment with a provider, and selected and implemented an APl-driven SMS texting solution for appointment reminders that drove down no-shows across the enterprise by 15% in the first month of implementation. Prior to this, Bry worked for Geisinger as a Digital Marketing Strategist and was promoted to Digital Product Manager and later Director of Digital Engagement. At Geisinger, Bry led the enterprise selection and implementation of CRM and texting solutions, while building out a fully insourced digital marketing team. Bry started her digital experience career at Lycoming Engines in 2015, where she led a complete rebranding of the company’s logo, website, and sales collateral.
Acting Chief Information Security Officer
Christopher Dressler was named Acting Chief Information Security Officer (CISO) for the commonwealth in October 2022.
As acting CISO, Christopher is responsible for the enterprise-wide management of the commonwealth's cybersecurity programs. He brings a collaborative approach to securing information assets and technology and managing cyber risk. Christopher has nearly 27 years of experience in the public sector, specifically in information technology and information security. He began his career at the Department of Revenue where he served as an Information Technology Manager and later as Information Security Officer. In 2018, Christopher became the Information Security Officer for the Employment, Banking and Revenue Delivery Center supporting the Departments of Labor & Industry, Revenue, State, Banking & Securities and Insurance.
Christopher earned a master’s degree in Information Systems from Shippensburg University, a bachelor’s degree in Computer Science from the University of Pittsburgh and is a graduate of Harrisburg University’s Information Security Officer program.
Technology Business Office Director
Jill Reeder was named Director of the Technology Business Office (TBO) in July 2020.
In this role, Jill is responsible for the strategic direction and management of Information Technology (IT) functions within the Office of Administration and the commonwealth. Jill oversees the establishment of IT policy, IT financial management, strategic planning and utilization of emerging technologies, enterprise project management and IT service management functions.
Jill has over 30 years of experience in the IT industry and public sector. Most recently, she served as the Business Relationship Management Director for the Health and Human Services Delivery Center. In this role, Jill had responsibilities for portfolio management and resourcing business needs with both federal and state government partners. She also established governance structures to support the prioritization and decision-making for enterprise IT investments and managed procurements and contracts to ensure quality and value of service delivery.
Jill studied Organizational Development and Leadership at Duquesne University, holds a PMP certification along with ITIL v3 foundation and Service Offerings and Agreements certifications.
IT Shared Services Transformation Officer
Stacey White was named IT Shared Services Transformation Officer in August 2020. Stacey is the first person to hold this newly created role and is responsible for driving higher levels of achievement and initiatives that represent government that works for the people.
Stacey has over 24 years of experience in the Information Technology field, with expertise directing and leading professional teams through transformation initiatives and culture change. Most recently, she served as Acting Director for the Technology Business Office with responsibility to provide strategic IT direction and guidance to the commonwealth, including planning, improvements to an enterprise shared services strategy, service management, policy, investments, training and communications.
Stacey studied computer programming at Harrisburg Area Community College and Government Project Management through the Project Management Institute. Additionally, she is a 2014 Graduate of Harrisburg University’s Certified Government Chief Information Officer program, the commonwealth’s 2013 Leadership Development Institute, and is certified in ITIL v3 Foundation and ITIL Continuous Service Improvement.
Chief Accessibility Officer
Ellen Strom was named Chief Accessibility Officer for the commonwealth in January 2020.
In this role, Ellen is focused on ensuring that the state’s digital content is accessible to its citizens and employees alike. She works with state agencies to define best practices, design and implement strategies to educate and influence organizational culture, improve procurement processes and organize communities of practice.
Ellen has been in the digital customer experience field for more than 15 years. Prior to joining the commonwealth, she concentrated on designing and implementing a digital program to improve the web and mobile banking experiences for customers with disabilities. She is a Certified Professional in Accessibility Core Competencies (CPACC).
Ellen earned a master’s degree in business administration from the American University in Washington, DC and a bachelor’s degree in French and German from Millersville University of Pennsylvania. She spent two of her undergraduate years in study abroad programs at the Université Paul Valéry in Montpellier, France and Phillips Universität in Marburg, Germany.
Chief Data Officer
David Partsch was named Chief Data Officer for the commonwealth in March 2020. David is the first person to hold this newly created position and will be responsible for developing and executing data priorities, strategic plans, direct data investments, procurements, and policy for the commonwealth.
David has 25 years’ experience in the IT industry, most recently as the chief information officer and chief information security officer at InXite Health Systems, a healthcare technology company. He also served at the West Virginia Health Information Network (WVHIN), where he was responsible for all aspects of information technology for the state-wide clinical health information exchange, as well as the Geisinger Health System and the Federal Bureau of Investigation.
David is an active member of the Health Information Management Systems Society (HIMSS), College of Health Information Management Executives (CHIME), American College of Healthcare Executives (ACHE), Association for Information and Imaging Management (AIIM), Association for Records Management Administrators (ARMA), and Information Systems Security Association (ISSA).
David has served as a board member of several organizations such as Marshall University’s Master of Healthcare Informatics and University of South Florida’s Cybersecurity for Executives academic programs.
David earned a master’s degree in business administration from the University of Scranton in Scranton, PA and a bachelor’s degree in Quantitative Business Analysis from Penn State University.
Chief Information Officer, Integrated Enterprise System
Patti Chapman was named Chief Information Officer of the Integrated Enterprise System (IES) in May 2020. Patti oversees the enterprise resource planning (ERP) system supporting human resources, payroll, travel, finance, funds management budget planning, procurement, plant maintenance, flexible real estate, sales and distribution and reporting.
Patti has over 30 years of experience in the public sector, specifically in the areas of procurement and information technology. This is Patti’s second career with IES, formerly serving as the procurement functional team manager responsible for implementation of the commonwealth’s ERP system. Prior to her current position, Patti was the Director of IES and the Director for Supplier Management and Director for IT Procurement.
Patti is focused on delivering high quality customer service and has experience in team building and developing strong business relationships.
Patti has a degree in accounting and holds certificates in ITILv3 foundation and Service Strategy.
Director, Enterprise Solutions Office
Erich Loych was named Director of the Enterprise Solutions Office in April 2021.
In this role, Erich is responsible for supporting applications for OA and consolidated agencies, as well as supporting enterprise development tools and commercial products used by all delivery center agencies.
Erich has over 30 years of private and public sector experience in the IT field spanning areas such as governance, applications development, web administration, desktop support management, GIS, IT procurement, budgeting, and strategic and project planning. This includes 14 years at the Department of Community and Economic Development (DCED), where he served as the director of application development and later as agency CIO. He joined the Enterprise Solutions Office as assistant director to manage enterprise systems and applications for the consolidated agencies.
Erich earned a bachelor’s degree in Computer Science from Penn State University, a master’s degree in Business Administration from Lebanon Valley College and is a 2014 Graduate of the Certified Government Chief Information Officer program offered by the Government Technology Institute at Harrisburg University.
Chief Information Officer, Conservation and Environment Delivery Center
Tom Diecidue was appointed as the Chief Information Officer for the Conservation and Environment Delivery Center on June 2019.
In this role, Tom is responsible for leading the development and execution of the delivery center’s IT strategic plan in support of the Departments of Conservation and Natural Resources, Environmental Protection, Agriculture, Environmental Hearing Board and Milk Marketing Board.
Tom brings over 30 years of IT experience. During his career, Tom has developed experience in areas including strategic planning, IT development methodologies, application architecture and development, systems integration, vendor management and business relationship management.
Most recently, Tom served as the Vice President of Enterprise Systems at the Pennsylvania Higher Education Assistance Agency (PHEAA). In this role, Tom was responsible for contact center, enterprise content management, enterprise resource planning (ERP) and governance, risk and compliance (GRC) technologies. Tom was responsible for the modernization and achieving significant return on investment for contact center operations. Tom was also responsible for significant organizational change along with implementing Scaled Agile Framework (SAFe) methodologies.
Tom holds a bachelor’s degree from Bloomsburg University.
Chief Information Officer, Infrastructure and Economic Development Delivery Center
Michael DeMatt was named Chief Information Officer for the Infrastructure and Economic Development Delivery Center in March 2018.
In this role, Michael is responsible for leading the development and execution of the delivery center’s IT strategic plan in support of the Department of Transportation, Department of Community and Economic Development and Pennsylvania Emergency Management Agency.
Michael has over 29 years of experience in information technology. Most recently, he served as the chief technology officer for the Infrastructure and Economic Development Delivery Center with responsibility for planning, directing and evaluating the technology and operations of staff engaged in managed compute, network and systems management, data management, IT service management and enterprise architecture.
Michael earned a bachelor’s degree in computer science from East Stroudsburg University and holds certifications with the American Management Association and The Open Group Architecture Framework (TOGAF). Additionally, he is certified in ITIL v3 Foundation; ITIL Planning, Protection and Optimization and ITIL Continuous Service Improvement.
Chief Information Officer, Employment, Banking and Revenue Delivery Center
Dave Naisby was appointed as the Chief Information Officer for the Employment, Banking, and Revenue Delivery Center on July 1, 2017.
Dave has over 17 years of experience in the information technology field, having served in varying executive positions, most notably as the Chief Information Officer for the Pennsylvania Department of Labor and Industry and as the Executive Director of the Commonwealth’s Justice Network (JNET).
Dave has a strong background in service delivery, IT governance, and system integration. He has held the responsibilities for evaluating, planning, and directing IT operations, legacy and distributed systems platforms, application/software development, telecommunications, and IT security in large scale environments.
Dave earned a bachelor’s degree from York College of Pennsylvania and is a 2014 Graduate of Harrisburg University’s Certified Government Chief Information Officer program.
Chief Information Officer, Health and Human Services Delivery Center
Sandy Patterson is the Chief Information Officer for the Health and Human Services Delivery Center serving the Departments of Human Services, Health, Aging, Drug and Alcohol Programs, and Military and Veteran Affairs.
In this capacity, her organization IT systems associated with programs for the elderly, public health, veteran homes, the PA National Guard, child support, and child welfare, as well as eligibility for benefit programs including food stamps, medical assistance, low income heating assistance, cash assistance, childhood and early development programs, and home and community based programs for the elderly and intellectually challenged citizens.
Sandy has over 32 years of experience in Information Technology. Since joining the commonwealth in 2005, she has performed oversight of the Medicaid Management Information System in the Office of Medical Assistance program, gaining national recognition for the implementation of the Medical Assistance Provider Incentive Repository utilized in 13 states. As the CIO for the Departments of Human Services, Aging and Insurance, she was responsible for all IT systems and services supporting the three agencies.
Sandy is a graduate of the Pennsylvania State University with a bachelor’s degree in Health Planning and Administration. She has certificates in Project Management from the Pennsylvania State University, Certified Government Chief Information Officer program at Harrisburg University, ITILv3 foundation and ITIL Service Strategy. She is also a graduate of the Commonwealth Leadership Development Institute.
Chief Information Officer, Public Safety Delivery Center
Dustin Rhoads was named Public Safety’s Chief Information Officer June 2017.
Prior to his current role, Dustin served as the CIO of the Department of Corrections. As CIO, Dustin directed the strategy, management and development of the department, ensuring that organizational objectives surpassed the business and technology needs of the commonwealth's Corrections agency. As the CIO, he was involved in driving the analysis and re-engineering of the existing business processes along with identifying new technologies and services.
Prior to his CIO roles, Dustin was named Executive Director for the Pennsylvania Justice Network (JNET) in November 2013. JNET is an integrated portal that provides a common online environment where authorized users access public safety and criminal justice information from various contributing municipal, county, state, and federal agencies. He previously served as Business Manager at JNET, a position he held since 2007.
Prior to joining JNET, Dustin worked as a Community Justice Planning Specialist for the Pennsylvania Commission on Sentencing. In this role, Dustin played a primary part in identifying key stakeholders throughout all 67 counties, assessing practices of local justice systems, and providing recommendations for policy as well as innovative methods and programming to improve justice systems and services.
Dustin holds a Bachelor of Science in Criminal Justice from Shippensburg University.
Chief Information Officer, General Government Delivery Center
Julie Snyder was appointed Chief Information Officer of the General Government Delivery Center in July 2017.
In this role, Snyder is responsible for managing technology operations and strategy solutions for the Governor's Office, Lieutenant Governor’s Office, Office of Administration, Department of General Services, Office of General Counsel, Office of the Budget, Office of Inspector General, Department of Education, Human Relations Commission, Historical and Museum Commission and the Civil Service Commission.
Previously, she established the Office of Data and Digital Technology, improving citizen engagement, government transparency, the state’s open data portal, data governance policies, data science, as well as managed the Commonwealth’s enterprise digital solutions contract. Snyder has also served in the role as the Chief Information Officer for the Department of Environmental Protection.
Prior to joining public service, Snyder successfully led major projects and initiatives for such companies as TYCO, PHICO and IBM before becoming an IT consultant. She has over 30 years of IT experience, earned her undergraduate degree in Business Information Systems from Shippensburg University, and is CGCIO and ITIL certified. Julie is a 2018 recipient of the Governor's Awards for Excellence for her role in the open data program. In 2019, she received the Women in Technology award for the public sector achievement from the Technology Council of Central PA.