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Death in the Family

The commonwealth offers the State Employee Assistance Program (SEAP) to most employees and their family members.  SEAP provides assistance in addressing a variety of personal issues, including substance abuse, mental health, family issues, legal and financial consultations.  SEAP can be reached 24/7 at 800.692.749.

Your commonwealth leave benefits include bereavement leave.  Refer to your union contract or contact your Agency Time Advisor for more information.

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​What health insurance changes can I make and how? 

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​We recommend that you contact the HR Service Center at 866.377.2672 to report the death as soon as you are able.  Our representative will guide you through your options and the next steps.

​Are there other insurance programs I should review?

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The commonwealth offers several optional insurance programs.  If you already participate in any of these plans, you should review your current choices to ensure they continue to meet your needs. You may purchase additional life insurance for yourself or your eligible dependents.  You may also purchase short-term and/or long-term disability coverage.  

For more information, please contact Prudential at 800.893.7316 or visit the website for commonwealth employees. For detailed information or to enroll in critical illness insurance, please contact MetLife at 877.755.7480 x2001 or visit the website for commonwealth employees.


How do I update my beneficiaries?​

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You may be enrolled in other plans offered by the commonwealth. You should review your designated beneficiaries. 

If you have questions, you may contact each provider directly or complete and follow the submission instructions on the forms provided below:

​Benefit​Provider Website​Form


State Employees' Retirement Systems (SERS)


​To designate or change your beneficiary you must print, sign and mail the SERS Beneficary Form.

​Commonwealth-provided life, accidental death and dismemberment (AD&D) insurance


Or, login through ESS at Benefits>Other Benefits>Metlife MyBenefits

MetLife Beneficiary Designation Form

​Supplemental Employee and/or dependent life insurance


Prudential Beneficiary Designation Form

​Deferred Compensation

Empowerment Retirement​To designate or change your beneficiary you must print, sign and mail the SERS Beneficary Form.


​Should I change my tax withholding?

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​Changing your withholding status or number of allowances will impact the amount of taxes you will pay.  You may want to speak with a financial consultant to discuss your situation.  If you would like to change your filing status and withholding, you may do so in ESS under Payroll Information. You may contact the HR Service Center by phone, or complete a new Form W-4 and submit it to the HR Service Center.

What other changes should I consider?​

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A few more things to think about include updating your Direct Deposit if you decided to make any banking changes.  You may make the change via ESS under Payroll Information, or return a completed Direct Deposit Authorization Form to the HR Service Center.

You may also need to update your emergency contact or address.  If you need to change your emergency contacts or your address, you may execute these changes through ESS or by calling the HR Service Center.