HR and IT Shared Services Transformation
In 2017, the Office of Administration embarked on a bold transformation of how human resources (HR) and information technology (IT) support are provided to state agencies under the Governor's jurisdiction.
The transformation initiative centralized HR and IT employees who worked for individual state agencies into the Office of Administration and organized them into delivery centers that that serve multiple agencies with similar missions and functions. OA also implemented a new governance model to give senior executives from all agencies a voice in the prioritization of investments, projects, and strategic initiatives. Finally, the new organization is supported by a simplified and transparent funding model.
Delivery Centers
The delivery centers and agencies they support are:
General Government | Office of Administration* Office of the Budget Office of General Counsel Governor’s Office Lieutenant Governor’s Office Education General Services Office of Inspector General Historical and Museum Commission Human Relations Commission Civil Service Commission |
Public Safety | Corrections Probation & Parole State Police Commission on Crime & Delinquency Justice Network |
Employment, Banking and Revenue | Labor & Industry Revenue State Banking & Securities Insurance |
Health and Human Services | Human Services Health Drug & Alcohol Programs Aging Military & Veterans Affairs |
Conservation and Environment | Conservation & Natural Resources Environmental Protection Agriculture Milk Marketing Board Environmental Hearing Board |
Infrastructure and Economic Development | Community & Economic Development Transportation Emergency Management |
*Independent boards and commissions currently served by OA OIT and HR will continue.