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Commonwealth Resources

  • Preparing to Work Remotely Guide - Provides commonwealth employees with information on how to prepare to telework from a technology perspective, including setting-up multi-factor authentication (MFA) for remote access, password reset self service, enabling Skype on mobile devices and more. Please note that some of these services must be established at work, before actually beginning to telework. In addition, you must have CWOPA access to view many of the links referenced in this guide.  
  • Accessing Work Applications Remotely - Details which IT resources require multi-factor authentication (MFA) or a virtual private network (VPN) connection for remote access.
  • Telework IT Security Best Practices Guide - Do's and don'ts for cybersecurity while teleworking.
  • IT Central Tech Help - This site contains information about many of the IT services and resources available to commonwealth employees, including Skype for Business, One Drive, email, mobile devices and more. CWOPA access is required to view this site.
  • Keeping in Touch with Skype - This section of IT Central Tech Help page has comprehensive information on Skype for Business for phone calls and meetings. CWOPA access is required to view this document.
  • Skype for Business for Meetings - Includes specifications for Skype for Business meetings and instructions to enable and disable notifications when attendees enter and leave a meeting.

Cybersecurity Resources

Microsoft Resources

Microsoft offers a wide array of informational resources for users of Office 365 and Office 2016.

Office 2016

Office 365