​Technology

Enabling Telework

Please note that some of these services must be established at work, before actually beginning to telework. In addition, you must have CWOPA access to view many of the links referenced on this page.  

• Preparing to Work Remotely Guide - Provides details on how to prepare to telework from a technology perspective, including setting-up multi-factor authentication (MFA) for remote access, password reset self service and more. 
  
• IT Central Tech Help Working Remotely - This section of Tech Help covers VPN connections and installing Outlook, virtual private network (VPN), multi-factor authentication (MFA) and other services on mobile devices.

Productivity

• IT Central Tech Help Collaboration and Prod​uctivity - This section of Tech Help covers virtual meetings, Office 365, email, phones and more.
  
• Help Desks - This section of Tech Help lists contact information for agency IT help desks and submitting help desk tickets online.
  

Cybersecurity

Microsoft Resources

Microsoft offers a wide array of informational resources for users of Office 365 and Office 2016.

• Microsoft Channel on YouTube for How To Videos  
  

Office 2016

• Microsoft Office 2016 Quick Start Guides 
• Microsoft Office Cheat Sheets/Downloadable Guides  
• Microsoft Office Tips

Office 365

• Collaborate with Office 365  
• Microsoft Office 365 Training Center  
• Working Remotely with Office 365